Smart Look Beauty

Solale Talebi

2026-05-05

Google

Very bad experience.

The hygiene was poor and the tools did not look clean. The service was painful and rushed, and I had to stop halfway because I felt uncomfortable.

Despite not completing the service, I was still charged almost full price, which is unacceptable.

I would not recommend this place.

Cathryn Sprenger

2026-04-24

Google

A very average overpriced pedicure.

Shankar bhai

2026-04-16

Google

Nice service. Great staff and very clean salon.

Meera Munjpara

2026-04-16

Google

Loved it!!!!! Great hydrafacial. Very clean, hygienic and tidy salon. Therapist was very detailing and absolute pro in her job.
Will recommend to all my friends and family.

Vaghani Aayush

2026-04-16

Google

Great pedicure I have ever had. It very relaxing and peaceful environment. Staff was very knowledgeable and happy to serve. Salon was very clean and very hygienic.
Recommended to all

pamela consoli

2026-04-03

Google

I am extremely dissatisfied with this service. I paid £55 and spent 2 hours for poorly executed nails that were uneven, bulky, and not professionally finished.
After removing the gel, I discovered my natural nails were left green and mouldy, which is completely unacceptable and raises serious hygiene concerns.

Mirah

2026-03-04

Google

Riddhi did my eyebrows this today and it was the best and most perfect welcoming and would highly recommend. Gujarati native staff members at the salon. Felt like being back home as I’m Gujarati too.

Mayuri Tarsariya

2026-03-02

Google

I honestly feel very disappointed writing this review because I was really looking forward to my appointment.

Hair cutting was good and that lady was nice too.

The bikini wax with Anna - I was very comfortable wit her and she is lovely but After the service, my lips were swollen and I had intense itching and irritation. I have had bikini waxes before and never experienced this kind of reaction. It made me feel very uncomfortable and worried, and it took several days before my skin started to calm down.

I also had my nails done, and unfortunately they began falling off within a week. I was expecting them to last much longer, especially after paying for a professional service.

I’m not writing this to be mean — I just want to be honest about my experience. I hope this feedback is taken seriously so that future clients don’t have to go through the same discomfort.

Maja Kozina

2026-01-03

Google

For eyebrows are very good but I had worse manicure ever.I usually have shellac somewhere else but decided to have it there as it was convenient.They recommend gel which was more expensive £43 and was told it last longer and it’s better then shellac.It started to fall off after 3 days.Went back got fixed but following day the same.When I went back again lady didn’t want to listen and said it’s my nails not there products and she can maybe get me discount for the future shellac.I think it’s not acceptable and I didn’t want money back but apologies would be nice and to listen what I had to say.
Lucky I didn’t buy facial vouchers which was on offer and I was so tempted.Definitely won’t go back there.

C. Int

2025-12-29

Google

I should have trusted my gut from the start and not come here. This salon felt quite tricky, so I strongly recommend confirming the exact price before any service begins.

At the pop-up store, I was told that a classic manicure and pedicure costs £55 with normal polish, and that gel polish is only £5 extra. I specifically asked for gel polish only on my feet, as I don’t wear FitFlops, so I expected the total to be £60.

However, after the service was completed, I was charged £75. Gel polish had been applied to both my hands and feet, even though I did not request gel on my hands. Based on the explanation I was given, the total should have been £65 (£55 + £5 + £5), but I was told, “the price doesn’t work like that,” which I found confusing and frustrating.

Secondly, I felt extremely uncomfortable with the behaviour of some staff members. They were quite rude toward me and toward one of their colleagues. They repeatedly instructed her in a dismissive manner and did not appear to respect her work. Everyone spoke in the same language except for her, which made the situation very awkward. Even though I was only there for about an hour, it was uncomfortable enough that I kept checking the time. When we were arguing about the price at the end, they blamed her first instead of the staff at the pop-up store who had informed me of the price and spoke in the same language with them.

I genuinely hope she is doing well and wish her the best of luck working in that environment.

Regarding the service quality: the manicure was disappointing. I was told gel polish was used, but there was no glossy or gel-like finish. I definitely can do better by myself . On the positive side, the pedicure was done well.

l gilson

2025-12-18

Google

Ana did a fabulous job of my eyebrows and feet. I turned up without a booking and she fitted me immediately. Excellent customer service, so lovely and friendly too. Highly recommend Ana!

Jonas Rajackas

2025-12-05

Google

Very bad quality! Avoid at all cost! Lasted for one week! Never going here again!!