Catherine Nails Blackwall
At 0.23 km
BritSalons — Directory of Beauty Salons & Nail Bars
BritSalons — Directory of Beauty Salons & Nail Bars
In the business directory of Blackwall, features Dream Nails Blackwall Reach, an establishment specializing in Beauty Salon. This business is located at 16 Arniston Wy, covering the area. Users have rated this business at 4.6 stars. Those interested can reach out to Dream Nails Blackwall Reach for guidance.
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Sora was so kind and professional. She worked quickly but still paid great attention to detail. I’m really happy with my nails. Highly recommend this place!
Thank you. Really happy you whited your experience xx
I got my nails done here and it was absolutely amazing!!! I highly recommend this place!! Thank you so much, Sora you’re truly the best! 💅✨
Thank you. We shall let Sora know xx
I got my lash lift and tint and French pedicure.
Mahak did both of the services. She is absolutely professional. This is the perfect lash lift and tint I everrrrrrrr got.
I highly recommend this place and especially want to appreciate Mahak’s skills. She is so kind and professional.
She definitely deserves a raise.
♥️
Thank you xx
I had a very good experience at the salon, from the vibe to the cleanliness. Victle was very professional and helpful with my treatment selection.
Thank you. Glad you enjoyed xx
❤️I love it and i will visit again
Thank you xx
Thanks Alessia,I'm satisfied with the hand and foot manicure. I Will definitely come back also for your kindness
Thank you xx
Clean salon, kind staff, and great attention to detail. Will definitely come back!
Thank you xx
Had my waxing done by Mahak and cannot fault her at all!!! Will definitely be coming back.
Thank you xx
honestly cannot believe how badly this place handles customer care. I was refused a refund because I was “over” their complaint period by ONE DAY literally barely a day and nowhere was this properly explained to me beforehand. Surely if you have a strict 7-day policy for complaints, you would make that very clear to your customers, especially when treatments involve someone’s EYES.
What makes this even worse is that my eyelashes have been falling out and overlapping constantly ever since the appointment. I called them THREE separate times trying to get help, and every single time there was no real solution offered. On top of that, they actually admitted the issue was caused by their own lash technician leaving the perm solution on for too long, which over-curled my lashes so badly that they now cross over each other and irritate my eyes constantly.
So despite acknowledging it was their fault, they still refused to help because I was one day outside their “policy.” It honestly feels like they care more about protecting their money than looking after their customers’ wellbeing. I even tipped them after my appointment, which makes this whole experience even more disappointing.
You would think when a customer is having ongoing problems involving their eyes, there would be at least some level of care, responsibility, or professionalism shown but apparently not. Completely unacceptable experience.
Hi Malaika,
We guarantee all our gel and acrylic nail treatments for 7 days.
In relation to beauty treatments we always ask if you are happy on completion of treatment and also are happy to look into any dissatisfaction in the treatment in the period after.
If unhappy with your treatment we would always recommend popping the salon an email to [email protected]. The sooner the better so the salon can try to rectify.
Best regards
Dream Nails
I absolutely love my nails done by Mai.
3 weeks later and I am still in love.
Thank you. Fab to hear xx
Went in for a soak off and new set of acrylics this afternoon and I’m so happy with the result. Mai is always so friendly and attentive as well as being very thorough with her work!
Thank you xx
I have been coming to Mai at Blackwall Reach for a long while now and still blown away with the service each time. Nails are always stunning! 10/10 service. Even when I have no idea what to have done Mai always provides great advice and helps me choose and create my design. I love my 4 weekly appointments with Mai ❤️
Thank you. That’s fab to hear xx
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