BritSalons — Directory of Beauty Salons & Nail Bars

Allerton Nails & SPA

Nail salon en Allerton (Liverpool)
4.2 (45 reviews)

Business information

Description

Allerton Nails & SPA is a company recognized in Allerton, dedicated to providing solutions in Nail salon and related services. Located at 11 Allerton Rd, Allerton Nails & SPA is accessible for anyone looking for related services. The community have rated this business at 4.2 stars. For more information, we suggest you visit Allerton Nails & SPA.

Activities
Nail salon
Address
Allerton Nails & SPA, 11 Allerton Rd, Liverpool L18 1LG

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Datos interesantes

Service options

  • On-site services

Location of Allerton Nails & SPA

Reviews of Allerton Nails & SPA

4.2 (45 reviews)
Last sync:

Comparing options? Discover our updated ranking with the Top 3 best Nail salon in Allerton .

JP
Jessica Parry-Carmichael
2025-12-14
Google review logo Google

Firstly, me and my friend came to get our nails done yesterday (13/12/25). I went first picked my colours and base colour , turned out wonky and un even the man was very rough and cut my fingers. Then my friend got hers done and was not impressed as they were not the size and shape she had asked and shown to the women. They were a complete disgrace. 2 had came of as we where in the shop 10 minutes later. We were not impressed as we had been here many times before, we do not recommend and definitely won’t be going back. My friend feels that a refund is needed and was very unhappy and had cut fingers as well as me. 1 hour later all her nails had snapped do not go here. We had to book another appointment with childwall nails and spa which is based in Childwall five ways. Because of the way my friends looked and how painful they were is not right as we paid 38£ each. It has been a few ours now and my fingers are in agony. I will not be going here again and recommend you don’t. And my friend will be ringing up tomorrow. The staff member that did my nails had kept shouting at me and ragging my arm which I did not find pleasant. Childwall nails & spa was amazing 🤩. My friends member of staff had been coughing on her in the Allerton nails & spa. Thank you for your time for reading this..

Owner Response:

Hi Jessica,

I’m following up regarding your recent visit, and I’m truly sorry to hear that your experience didn’t live up to expectations. We always aim to deliver outstanding service and results for every client.

I’m concerned about what happened with your fingers and your friend's nails and am looking into the details.

Our nail technicians recalled confirming the desired length and shape with both of you before beginning the service, and we expect nothing less than complete professionalism from our team. If any issues, we would have welcomed the chance to resolve them right away.

To make things right, I’d like to offer you and your friend a complimentary redo with alternative technicians. Would you be free to come in tomorrow?

I was surprised to see your Google review and want to emphasize that we take all feedback to heart. We take pride in keeping our salon clean and inviting. Moving forward, we hope you’ll consider sharing any concerns directly with us during your visit or by phone. This would allow us to address them quickly and ensure your satisfaction without the need for public reviews.

Thank you.

AM
Amanda Morris
2025-11-27
Google review logo Google

Been going here for years, wouldn't go anywhere else. They always do a lovely job

Owner Response:

Thank you Amanda for the review, we hope to see you soon x

KM
Kerrie McMullan
2025-08-01
Google review logo Google

Really awful experience here with David. Managed to take off a set of toes & put a new set on in 9 minutes. Took no care, didn’t not even file my nails. Felt rushed & uncomfortable from the minute I entered, sniggering and laughing in their own language. Wouldn’t recommend

Owner Response:

Hi Kerrie,

I'm very sorry to hear that your experience at our salon did not meet your expectations.

I've looked into your visit and want to address your concerns. Our records indicate that David provided a full service, including polish removal, filing, shaping, and painting your toenails to your chosen color, without any undue rush. Regarding the laughter you mentioned, David's limited English makes it difficult for him to communicate effectively with clients, and his laughter was not directed at you or anyone else.

I apologize if you felt uncomfortable during your visit. David strives to ensure all clients are satisfied before they leave, and we regret that you felt he was rushing. We did offer to redo your toes at the time, but you declined.

I have reviewed our security footage, which indicates that you arrived at 10:58 AM and departed at 11:18 AM, totaling 20 minutes for your service. I am unsure why you stated that your toenails were done in 9 minutes.

We value your feedback and are committed to providing a positive experience for all our clients.

Thank you.

Contact & Hours

Closed

Opening Hours

Monday 09:30 - 18:30
Tuesday 09:30 - 18:30
Wednesday 09:30 - 18:30
Thursday 09:30 - 18:30
Friday 09:30 - 18:30
Saturday 09:30 - 18:30
Sunday 10:00 - 17:00
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