Jennifer Nails Radlett

Lane Bednash

2026-05-23

Google

I was there and seen on time. I had a pedicure that should normally take at least 30 mins. I have many pedicures at other salons. Here, I was rushed by someone who did not speak English with me and did not seem to understand my request to be gentle under my toes. She was not at all gentle and the whole process took just 15 minutes. I was asked to pay £28 for a 15 minute pedicure. My feet did not look good afterwards with dead skin left unattended. There was no apology or reduction offered. Nobody took my concerns seriously nor accepted my observations. Other customers looked on in surprise too. Treatment cannot justify the price. What a waste of my money. Extremely disappointed and I felt ripped off. I have taken photos but I won’t publish them right now.

Danielle

2026-03-10

Google

I had a really good experience here previous reviews initially put me off but I was very pleasantly surprised by my experience. I would recommend!!! Nails look great.

Nicky Nagh

2026-03-05

Google

Today was my first time visiting this nail saloon.

An absolute mismanagement. The whole time I was there I was absolutely rushed despite the fact that 2 of the technicians were free and no other customers were waiting. Staffs (apart from the manager herself) are rude and behave in a way as if they are doing you a favour rather than delivering a service

As of quality of the work, I had a dark nail colour previously and it is not removed properly on the edges on 2 nails and it comes through the extremely light (new) colour I chose.

When it came to the payment, I was told they only accept cash, there was no sign on the counter mentioning this a cash only shop! When I Insisted that I don't have cash on me, I was then sent to take cash from the atm outside of Tesco!

Over all I paid north of 40 pounds for a below average craftsmanship and a terrible customer care and service!

Kirsty

2025-07-05

Google

Charged me £25 for 3 year olds nails. Rude when I challenged it. They said it was because she had pedicure. She didn’t have a pedicure, she had her toenails painted. Won’t be returning! Cost me £30 for a pedicure myself so doesn’t make sense.

Bethany Stevens

2025-06-29

Google

I come into have my nails done and didn't have a very nice experience unfortunately. When I walked in all the staff seemed rude and I wasn't greeted, I then sat down to have my nails done in which the man doing them come across very rude and wasn't very gentle my experience also felt very rushed. Not happy with the service I received and won't be using them again. Please be aware.

Re Skye

2025-02-17

Google

Worse nail shop ever very rude very unprofessional

Melani Das

2024-11-14

Google

This was my first visit yesterday, and unfortunately, it was a truly negative one.

I was seen to by a male tenchnician who was consistently rude and extremely unprofessional throughout the appointment. I requested thicker French tips with chrome, but my polite request was met with unkind remarks and dismissive behaviour. His body language and gestures were equally disrespectful.

The quality of the nail service was also unacceptable. The tips are uneven, full of air bubbles, and the white polish and chrome have spilled onto the sides of my nails. Despite my attempts to address these issues during the appointment, my concerns were ignored.

I believe that such behaviour is unacceptable. Unfortunately appropriate action was not taken to address the issue as I thought I would provide the courtesy of not leaving a negative review immediately. A 10% discount as compensation for a new set is not worth my time travelling over to Radlett. If you're looking for a pleasant nail salon experience, this isn't the place for you. The staff can be quite rude and disrespectful.

Erin Stewart

2024-10-29

Google

This is my go to nail salon, every time I go my nails last ages. Definitely recommend

Monique Tara

2024-09-02

Google

Awful service, moody and unhelpful.
Left us sitting for ages and helped other people that didn’t have an appointment but come in often first!
Horrible atmosphere so unfriendly and I will never go there again I felt like it was an inconvenience to get my nails done!!

Shelby rose

2024-07-31

Google

Would not recommend! I was skeptical as the reviews are very mixed. staff and rude and not welcoming. Had a full set of acrylic for my birthday which cost me £60! Within 24 hours I had lost majority of my gems and my nails had chipped (I had gel colour). I went back to get them fixed and they didn’t seem bothered and did not apologise. Again my gems have fallen off for the second time. Considering this place is new, you would think they would take more care in making customers happy and trying to retain them! Don’t waste your money!

Margaret Coulston

2024-07-19

Google

Very nice people
Nice and clean

Babs Duwem

2024-05-04

Google

I’ve been there three times now, even when they have been quiet only to be told there’s hours to wait! The only word I can use to describe their treatment towards me is racist!!!