Oriana nails

T M

2026-03-23

Google

Not sure how this place has a 4.2 rating, especially given the number of concerning reviews.

My experience wasn’t as extreme as some others in terms of major incidents, however the hygiene standards were very worrying. The sinks were visibly unclean, and the overall environment did not feel sterile — it’s the kind of place where you genuinely worry about picking up an infection.

The service also felt rushed. During the treatment, the skin around my nails was nicked, which should not happen with proper care and attention. This was brushed off rather casually, which didn’t feel professional or reassuring.

The staff were often talking among themselves rather than focusing on the client, and for the price, the service simply does not reflect a good standard.

Basic hygiene practices appeared to be lacking — towels were not changed, tools did not seem properly sterilised, and old product was not fully removed before reapplying.

Overall, not a comfortable or safe-feeling experience.

Emilylouise03

2026-02-13

Google

I had a full set of acrylics done today, which do not look like the picture I showed. Once the man had finished my nails, he told me to wash my hands so he could apply cuticle oil. By the time I got back from the sink, their next customer was already sitting on my chair and he made a start on their nails without even acknowledging the fact that I hadn’t had oil on my nails yet. I also think the staff are very rude and unfriendly which may deter people from coming back.

Ngoc Phan

2025-07-12

Google

I am so happy to have my nails done here. ❤️

Hoa Nguyễn

2025-07-12

Google

I am very satisfied with the service I have had here. The staff attitude is good. The customer care is very thoughtful and careful. I will recommend my friends to come back here.

Jack Steven

2025-07-12

Google

beautiful nails !

Dung Chu

2025-07-12

Google

so awesome

vân nguyễn

2025-07-12

Google

I came here once and it was ok and I was very satisfied. I will come back next time.

ella hawkes

2025-07-12

Google

The customer service I received after asking for a refund was disgusting. I had a full set done on the 26.6 and the quality of the nails were so poor they have all broken off. When asking them for a refund they said after 2 weeks they do not refund and will need a infill. This is the 2nd time I’ve been here after an infill from a full set from a previous shop and the guy just moaned and said I need a new full set due to how bad quality the ones were from the previous shop.

I always have my nails done once a month and they last very well, I have a 3 month old baby and having my nails done once a month is a luxury.

I always have acrylics from previous shops and have never had nails break off after 2 weeks let alone get an infil.

I will never go back and will be going to Wickford council regarding this.

Belinda Sharrier

2025-05-15

Google

This place is awful I went today for pedicure the girl cut a chunk out of my big toe and then proceeded to try and glue it! Which stung badly then put on cotton wool which entangled in The bleeding after I asked her for a medical box ie antiseptic wipes they had none then she used a tissue to stop it Then quickly used a file on the rest and one coat of paint not two whilst it was seeping.
After drying my daughter said to the manager he shouldn’t charge me he played the I don’t understand card and insisted on the £25 the full amount my daughter told him it was bad business he totally blanked her.
My foot has again started bleeding since I got home.
They have breached health and safety rules and there customer service is diabolical
I will also be contacting Wickford council about there procedures
Awful experience

sarah baah

2025-02-25

Google

the man who did my nails was horrible his attitude was terrible,
every single one of my nails is wonky and one of them popped off the day after the audacity to charge £45 for something that a child could’ve done a better job at is crazy

Natalie Gager

2024-12-17

Google

2nd time visiting - lovely, clean salon. Staff always able to accommodate & do an immaculate job. The lady I saw today did French gel fingernails for me & they were finished to such a high standard - I cannot stop admiring them! Will definitely be back. Thank you.

chinchu mol

2024-09-14

Google

Kevin did a brilliant job imitating exactly what I wanted. First time trying biab. Thank you so much, I love my holiday nails!