Gentle Nails

k

2026-04-08

Google

Absolutely awful experience here all the appliances are very unhygienic and the staff are just really rude. I asked for just a basic nude acrylic and what I was left with was disgusting. I had a slight neck on the side of my finger which I asked him to be careful of. He ended up putting Filing it down so much, it began to bleed and Then proceeded to apply acrylic inside of the cut And I was left in a lot of pain I stated numerous times that it was hurting and that the acrylic was inside of it and they didn’t care at all instead just laughed at me. The glue which they applied the tips with was also attached underneath my skin which I had to pry away. She said, if I wasn’t happy, she could take them off but at that point I was in pain and I was done. They made me pay full price and I just ended up leaving. This isn’t the first time doing this to clients either, so I am going to be reporting them to the council.

Mrs S

2025-12-02

Google

The owner and his wife are very good 😊

Sharon Kerr

2025-02-26

Google

Love my nails. Thankyou

Popcorn

2024-12-03

Google

Excellent , very friendly staff and very busy shop

Leanne

2024-11-18

Google

One of the nails snapped within 3 days. Went in to get fixed and it was done but painted darker. Feel like they just don't really pay much attention to detail and don't care. Then the nails just lasted less than 2 weeks £45

abby Marthinus

2024-11-13

Google

People cannot speak proper English they are just rude. The place is filthy and unhygienic. I have reported them to the health and safety department. They gossip about the clients the whole day, little did they know I understand their language 😳

Ami Plant

2024-06-13

Google

Excellent service, great job, not thick and chunky, always finished to a very high standard

jess Smith

2024-02-12

Google

the staff are friendly but ive just spent two hours getting the skin around my nails butchered.

i actually asked three times for them to not file the same finger again as they had made it sore and instead they kept cleaning around it with acetone on a brush and refiled it! one hand i have shiny nails and the other are dull as the guy didnt check to see the top coat had dried before wiping them.

really not impressed which is disappointing as gentle nails were my go to years ago

Rob Morgans

2024-01-01

Google

My partner went here to get her nails done and they did a cracking job they looked very nice to be fair. I would say they are on the higher end of the nail price in which we have paid but they did look good and the staff seemed to work well.

Erin Thain

2023-12-16

Google

Honestly far to over priced, and they don't communicate price with you properly. I messaged them prior to my appointment with a picture and an explanation on what I want on my nails and they assured me it would only cost £35. After they had finished my nails they tried to charge me £45, making up excuses on charges that made no sense and that weren't advertised anywhere in their shop.

CATHERINE CORNER

2023-07-04

Google

Lovely service loved seeing a older lady getting her toe nails cut and knowing that her waiting list on the NHS would have been months.

Claire

2023-03-14

Google

I had my nails done here and they took a small chunk out of my finger with their nail machines. It was pouring with blood as it was quite deep, someone else took over my nails at this point and I was very reluctant to let them continue but I was in shock and wanted them to stop the bleeding. I refused to have extensions back on and just got gel on them. I didn’t want to make a scene at the time but I’m absolutely disgusted to have them been charged full price for my nails after the state they'd left my finger in and how painful it is. I wish I’d refused to pay. After contacting the salon numerous times they have never replied once. Which is the reason for then feeling that I needed to write a review as they really don’t care about their customers.