Nails by Suzi
At 4.39 km
BritSalons — Directory of Beauty Salons & Nail Bars
BritSalons — Directory of Beauty Salons & Nail Bars
Dermalogica, an establishment focused on Nail salon. The location of Karan Francis Health & Beauty Clinic Moira - Skincare Eyebrows Nails
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Great service
I would really recommend, such a smooth treatment and done with such care x
Thank you Sarah 😊
It was so lovely to meet you x 💕
Lovely treatment, very relaxing. Tasha was very professional and informative, highly recommend.
Thank you so much for your review ❤️. So glad you enjoyed your treatment 😊
Great place. Recommend the candles.
❤️ 💙 💜 💖
Thank you 😊
The girls at Karan Francis made me feel so special. Kara-Lynn took so much time to make sure my nails were perfect & Ellie was a so professional spraying tanning every nook & cranny! Would highly recommend x
Aw bless you. Was lovely to have you in today ❤️
Enjoyable , relaxing but most importantly, skin feels the benefit.’
Thank you so much for taking the time to leave us your review, delighted you enjoyed your treatment 😀
I attended Karen Francis on 12th Feb '26 for a facial & massage.
Having informed the beautician of my very sensitive skin, I spent 10 days with roaring red swollen skin which had been burning & sore eyes. Obviously whatever item that was used was inappropriate for my sensitive skin. I was taken into a room not suitable for facials as the beautician had to keep going in & out to obtain water from another room ... far from ideal & leaving me feeling very uncomfortable. I had been left in a mess & on phoning to speak to the owner of Karen Francis, she advised she was happy with the protocol followed out by the beautician & she had no reason as to why I was left in this state (she advised to take an allergy tablet but to no avail)..appalling!! The owners offer, because of what happened, was for me to collect a free cream left at the front desk. I was given a sample sachet of this the day of the facial and it irrated my skin even more. Surely under the circumstances, at the very least, the owner should have asked me to call in or send a photo so she could look at my skin & then offer at least, a refund.
The whole thing was very unsatisfactory, its not conducive to what a fully qualified beautician should do. Also putting me in a room far from appropriate for facials with no water available. For any potential clients reading this, do take note of all I've alluded to as it was the worst experience I have ever had.
The owner was apathetic and showed a lack of concern especially not enquiring a few days after the incident to check if my skin had improved. Three weeks on, it is still not back to normal! Terrible customer service and experience all round.
Hello Claire,
Thank you for taking the time to leave a review.
As previously discussed with you, whilst limited to specific detail in a public forum, the protocol taken for treatment was that recommended for sensitive skin and on the lowest bioactivity score available for professional treatment. We did advise that in this circumstance its is likely that a true allergy to an Ingredient used has been experienced and whilst we take every precaution to prevent this, every eventuality is outside the scope of our control. Antihistamines are the 1st recommended course of action followed by barrier reinforcing moisturiser, however as we explained, often once skin has reacted in this manner to an allergen, it can and will react to anything applied subsequently. We did leave a product for you to collect and use at home, which we still have. We also asked you to keep in touch regarding your skin, which has not, until this point happened . It would be unprofessional to discuss any further detail in such a public forum and would encourage you to get in touch directly via telephone 02892 613737 or email [email protected] where we will be happy to discuss your experience and cultivate an appropriate resolution.
We genuinely appreciate the time you have taken to leave a review. As a small, local, family run business we rely heavily on reviews and want to ensure that every client experience meets our standards.
We look forward to hearing from you
Kind regards
Karan Francis
This was my second time having a stress therapy massage.
It was so relaxing. Iren is clearly a very experienced practitioner and a lovely person.
❤️
Very friendly and professional
❤️
Lash extensions great. Not too OTT "Russian" false look
❤️
We had a lovely visit today to have my daughter’s ears pierced for the first time. Ellie was great, she put my daughter at ease and explained everything she was doing. My daughter is delighted with her new earrings and the teddy and certificate was such a lovely touch. Thank you so much
Aw your so welcome! Delighted to read this review. Enjoy the new earings ❤️
Shauna made a fantastic job of my builder gel, nail tips and nail art! Delighted with them. Friendly, welcoming, professional service as always at KF. Thanks.
❤️
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