Queensbury nails

Hannah Redfearn

2026-03-25

Google

I wouldn’t give this place any stars.

I went in to have my acrylic nails removed and had a terrible experience. The technician put my hands in acetone that was far too hot — it was visibly boiling from the water underneath and burning my skin. I told him several times, but he ignored me and kept putting my hands back in.

There was also a clear language barrier, which made it difficult to communicate how much pain I was in.

He then used an electric file very roughly. I had to pull my hands away multiple times because it was so painful, but he continued and said my nail beds were thin ,which was not an issue before this appointment.

In the end, the pain was so bad that I had to leave before my nails were even fully removed. My nails are now extremely damaged and sore because of this experience.

I would not recommend this place to anyone.

Clover

2025-12-28

Google

Went for my nails doing a few days ago, not sure if it was due to them closing in 2 hours or if my experience is the usual but they were so rushed. My acrylic tips were glued on after a 30 minute wait (no proper prep work) and then I was left sitting there for another 30 minutes before anyone came back.
Nails done.. they look okay. Definitely not worth the money!
A few days down the line and the edges are lifting and cracking as it was applied poorly around the cuticle and sides.
Sadly these nails won't even last a full week, which for £40+ isn't great. When I've had acrylics before (by someone else) they lasted 4-6 weeks with no issues.

Kayleigh Sharp

2025-12-08

Google

Beautiful cat eye design today. With a cute little gonk! Thank you x

Ella

2025-08-01

Google

I got my nails done I got French tips and with in 5 days my nail came off and I paid £38 pound for them

Jayden Wright

2025-07-30

Google

Went for a pedicure yesterday, was waiting 2 and half hours before I even got seen😣 I don’t mind the wait but when your paying for a pedicure you expect it to be good I could of done a better job at home. What a waste of money.

Sam Barker

2025-07-08

Google

Been for my third or fourth pedicure today
Great foot massage and relaxing in the massage chair. Toes look lovely
Would highly recommend to all.
I will go again in a few weeks.
Thank you

lorraine youngs

2025-06-20

Google

Arrived today at 14.26 pm for nails taking off.
No stations available so waited to be seated and was seated at 3 pm.
Still sat waiting at 3.15pm.
Please bear in mind I wanted take off only.
Why couldn’t one of the 4 staff think ahead and get some solution to put my nails into, instead of me moving seats just to continue waiting.
Forward thinking in this place is the way to go.
Go at your own risk oh and if you have a spare 3-4 hours I would imagine 👎

Alexandra Lillie

2025-06-05

Google

Went as a walk-in a couple of weeks ago, asked for a set of gels, waited about an hour to be seated, they trimmed my already short nails all the way down to the beds (which are long), drilled my bare nails which made me sore, put extensions and full acrylics on, after asking me which gel colour I wanted. Twice before being asked about the colour I stated I wanted a French tip with gel, didn't know the extensions weren't part of it and didn't know it was acrylic until I checked at home afterwards. I've had gels before from other salons and they were nothing like these. Got a massive sigh when I asked for French tip, they put gel on top of the acrylic and swapped technicians half way through. One of them pulled the skin away from my nail so hard that it broke and it was very sore and got an infection after. The extensions weren't glued down properly and there were gaps between them and my nails, gathering dirt. I did not have time to get them changed as I was on holiday 2 days later and they were closed the day before. They kept changing technicians between customers and the equipment was not cleaned between customers. I don't think my nails were under the lamp for long enough as they were rushing. They charged me £35 for this but I did not contest it as I did not have time after being in there nearly 3 hours. They also filed my natural nails down so far for the shape I wanted that they were filing the nail beds. I have not been back to have them removed as I don't want another problem and have removed them at home, my nails are destroyed now and I've never had an experience like this from any gel set before.

It also smells extremely strongly of chemicals in there I was nearly sick, the only ventialltion is from customers going through the door.

Prince Bsh

2025-05-27

Google

I had a pedicure done which was good but rushed. My pedicure was also rushed i had shellac on my nails and it peeled off the next day. I have had shellac done before and this has never happened. Gave 3 stars for cleanliness and staff were lovely I wouldn't come back in a rush.

Kelly McDowell

2025-03-22

Google

Amazing service and Nails , Highly reccomend

Kath Henry

2025-03-20

Google

First time getting nails done, great job highly recommend

Abigail Stephenson

2025-03-15

Google

Come here every month amazing service and always feel welcomed and comfortable 💅