Colabella Hair & Nails Bilston
At 0.54 km
BritSalons — Directory of Beauty Salons & Nail Bars
BritSalons — Directory of Beauty Salons & Nail Bars
In the business directory of Bilston, features Elegant Nails, an establishment focused on Nail salon. This business is located at 49a High St, covering the area. The community have rated this business at 4.3 stars. To learn more, we suggest you contact Elegant Nails.
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they were absolutely amazing, been going for years and theyre always offering drinks and water. highly recommend
Recently visited there for a shellac nails for foot , they make my nails too short , without even asking , looks unprofessional, I’m not happy charged full money . I told them to make round shape , I don’t you what they listened just cut my nails don’t even leave a little length, absolutely unprofessional behaviour.
Thank you for your feedback. We are sorry to hear that you were unhappy with your pedicure experience. We always aim to provide a professional service and ensure our customers are satisfied with their treatment. We apologise that the nail shape and length were not completed as you requested. If you felt unhappy, your should have informed our team whilst at the salon to help improve our services. Your comments will be discussed with our team to develop our customer care going forward. We appreciate you bringing this to our attention.
Take too long they sit you down do half a job then work on someone else so they don’t lost customers. Ended up waiting hours for a simple French tip set. Avoid
Thank you for your feedback. We’re sorry you experienced a longer wait than expected during the Bank Holiday period. As with many busy nail salons, wait times can vary depending on demand and the services being carried out, so we are only able to provide estimated waiting times rather than guarantees.
We always do our best to accommodate every customer as quickly as possible while still maintaining the quality of our work and service standards. We appreciate everyone’s patience during particularly busy periods and thank you for your custom.
Great!
Thank you
I had a pedicure today and they were gentle and at the end they were really smooth and it was really relaxing. Definitely coming again
Thank you 💅
Been going for years and they never disappoint.
Thank you 💅
i had a pedicure today and they never disappoint me!! highly recommend
Thank you 💅
Ive been travelling and just moved here, and I just had my nails done and had a pedicure. I found my spot. They had amazing service and they were gentle which I normally don’t happen in other places. Highly recommend
Thank you, see you again
I got my nails done here the other week. None of the design has chipped off. The service was great and the price was really good for what you get. I’m definitely going back here for my next manicure.
Thank you 💅
Good service, went to get a manicure and a pedicure. The massage on my feet was great, and felt like my feet was brand new. Before they had very hard bits and it was gone by the end after trying several different shops. They greeted me with a drink and I got into the seat instantly even though it was busy.
I am extremely disappointed with the pedicure service I received. The racism was loud and clear, the treatment was very basic,just plain water, with no soap, scrub, sea salt, or finishing oil. My feet were left dry and ashy, which is unacceptable for a paid service.
Throughout the appointment, the staff appeared uncomfortable attending to me and spent much of the time talking about me in a way that felt inappropriate and unprofessional. It became so noticeable that another client had to step in and ask them to stop.
For £75, I expected a standard of care, professionalism, and respect that simply was not delivered. This was my first visit, and unfortunately, it will be my last.
Based on my experience, I did not feel welcomed or treated equally. I would strongly advise others to consider this before booking.
Thank you for your feedback. We are very sorry to hear about your experience. We treat all customers fairly and respectfully, and we take comments like this very seriously. We will be speaking with our staff internally to address the matter and review the concerns raised. We appreciate you bringing this to our attention.
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