By Lydia Rose
At 0.09 km
BritSalons — Directory of Beauty Salons & Nail Bars
BritSalons — Directory of Beauty Salons & Nail Bars
The Spa Leamington is a business located in Royal Leamington Spa, dedicated to meeting the demand for Beauty Salon and Spa. The location of The Spa Leamington at 58 Clarendon Ave makes it a strategic spot for Hairdresser. The community have rated this business at 4.6 stars. For more information, we suggest you contact The Spa Leamington.
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Booked the best back massage I've ever had with Laura. I had so much tension in my lower back and shoulders and she really helped with a deep tissue massage as part of the stress buster. Will definitely be returning!
Disastrous service. £44 for a 20 minute back massage?! Grossly overpriced treatments masked by a somewhat aesthetic establishment. Overall you should give here a miss - waste of money.
Booked a massage for 4:45pm and masseuse came 5 minutes late after cancelling one of my other scheduled treatments for arriving 10 minutes late. How does this make sense? In addition to this the massage finished 5 minutes early. Again, ridiculous.
As said, if you're seeking value stay clear.
Hi Jennifer,
As a small business, we value every review, and providing an excellent customer experience is extremely important to us.
As outlined in the information and advice section of our website, arriving late to an appointment may result in adjustments to the service we are able to provide on the day.
Our reception team did offer several options to accommodate your schedule; however, unfortunately none of these were suitable for you.
There are occasions when treatments may begin a few minutes later than planned if previous appointments overrun slightly. While we always do our best to keep to schedule, this can occasionally happen, as we need to ensure the treatment room is properly prepared for each client.
If there was any discrepancy in the treatment time for your massage on the day, we will investigate this and discuss it directly with your therapist.
Wow what an experience, my friends treated me to my 25th. Warm welcome by The receptionist and the rest was an experience within an experience.
Thank you for your kind review, we are glad you enjoyed your experience, we look forward to welcoming you again soon
Great location near the city center, modern decor and very clean.
Friendly staff. I really enjoyed the full-body hot stone massage. The music was relaxing during the massage. The only thing that distracted me from relaxing was the view of the cables during the massage, which you can see in the photo, but that's the only detail I didn't like. I will definitely go again
😊
Thank you for your 5 star review, we are glad you enjoyed your treatment and we look forward to welcoming you back soon.
Lovely salon! Had a wax done today by Jenny who
was super friendly, efficient and made my experience easy and comfortable. Highly recommend 🖤
Thank you for taking time to review, we look forward to welcoming you back soon
Really friendly staff. Great service and highly competent too!
Hi Steve, thank you for taking the time to leave a review, we look forward to welcoming you back soon
It's a friendly and massage is good pedicure here is great to plus facial
Thank you for your review, we look forward to seeing you again soon.
I had high hopes when booking an eyebrow sculpt and spa pedicure at the Spa. Over 15 years ago, I had my bridal hair and makeup done there and the service was excellent — so I expected the same level of care this time around.
The receptionist was warm and welcoming, which I really appreciated. Unfortunately, the rest of the experience didn’t live up to expectations.
The same therapist carried out both treatments. The eyebrow sculpt took place in a very dimly lit room, and she immediately commented on how fair my hair was and how difficult it was to see. Unsurprisingly, when I got home, I noticed several hairs had been missed beneath the brow line, and I had to pluck them myself. It felt like a complete waste of £18.
As for the pedicure, the therapist mentioned that my skin was already smooth and didn’t require much filing. While she was friendly, the service felt rushed and impersonal. At the end, I was left alone in an empty room and told how to check if my nail polish was dry. I waited for a while, hoping she’d return, but she never did. I felt awkward and unsure of what to do — not at all what I expected from a luxury spa. My skin also didn’t feel properly softened.
Disappointed, I ended up going straight to a basic nail salon in Leamington Spa. Despite its no-frills setup and much lower price, the staff there made me feel genuinely looked after — and my nails were redone beautifully.
Sadly, I won’t be returning to the Spa. The experience didn’t reflect the high standards I remembered or paid for.
I’m so sorry to hear this. We’re normally known for our exceptional attention to detail, and regret that we missed the mark on this occasion.
Thanks for taking the time to bring this to our attention. We will share the feedback to ensure this doesn’t happen again.
Really like the fact there was a men’s section on the website! Had a facial with Jenna, really lovely, very assuring and such a great facial provided, will definitely be back. Thanks again to everyone at the spa!
Thank you for your review, we are glad you enjoyed your treatments, we look forward to seeing you again soon.
Amazing massage by Jenny. So relaxing!
Thank you
My first appointment wasn’t what I had expected, however Julie soon rectified this and was so caring and tailored everything to me.
Fantastic customer experience and a lovely spa in Leamington!
Rachel is the best in the business for facials !
Thank you for the lovely review, we look forward to seeing you again very soon.
Today I finally used a gift card at The Spa and I am so annoyed that I haven’t been here sooner!
Being a person who doesn’t go to spas, salons & hairdressers etc I always feel abit out of place when I do go but I didn’t feel that once during my visit at The Spa.
My therapist, Jenna made the whole experience 5 stars. I booked the Spa Starter which includes a Back Massage, Facial & either a Manicure or Pedicure.
Before starting the back massage, Jenna asked about any problem areas and pressure and then checked in again once she started which was ideal.
The facial was one of the best I’ve ever had and I went into having my manicure SO relaxed. It was really lovely to have the same therapist do all my treatments as I felt really well looked after and didn’t feel rushed or passed from pillar to post.
Jenna was so friendly and is a great asset to the team. I’d highly recommend and I can’t wait to book in again.
Hi Charlotte, thank you for your wonderful review. We look forward to welcoming you back on your next visit
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