Superdrug

karla mallison

2026-03-23

Google

Owen was FANTASTIC!!! He was really helpful and the customer service was top tier and in our best interest. Will be returning!!!!!

lili-sue Connelly

2025-12-14

Google

Amazing service

Layla Conway

2025-10-10

Google

I went into today to get Afew things I needed for the weekend and this included a comb and when I got to check out the lady who served me was very rude and very cheeky which I found was very unprofessional she asked my for ID for the comb which I don’t see why my ID is needed for this and I told her I didn’t have my physical ID on me and she refused to serve me and told me I would not be able to come back and purchase it even with my physical ID on me even though I’m 20 years old and I don’t look under 18.

Leslie Roberts

2025-09-08

Google

Went into Superdrug Barnsley today to buy Aloe Vera after walking round shop 4 times & unable to find what I wanted went to pharmacy counter but was unmanned after waiting a reasonable time went to walk out saw member of staff who gave me a choice of 2 aisles, which I had already been down still couldn't find what I wanted. Then asked a lady who seemed to be in charge who asked what I wanted it for to be told they only had gel (which as it turns out is what I wanted) but at this stage I gave up & went to Holland & Barratt who gave me advice & showed me to shelf I needed. Superdrug not so super & customer service zero. If someone asks you if you have something in stock at least show them where it is so they can make a choice. Will use boots or Holland & Barrett in future.

Maz

2025-07-05

Google

Pharmacyfor medical advice very poor

Jacqui Wallis-Andrews

2025-06-28

Google

Offers didn't come off at the till and I didn't notice until afterwards. Had to wait quite a while for the difference to be refunded.

Mawiwa

2025-06-05

Google

Most of the staff are very helpful but waiting for someone to appear at a till can take a while

molly w

2025-03-26

Google

my favourite nail varnish ( barry m ) has disappeared from shelves 😭
not as cheap as it used to be so I'm more often in boots next door as they usually have the better offer / more variety of products. also really annoying how staff are always upselling at the till.

Sandra Deluga

2025-01-11

Google

The worst store I have ever been in ! Never again the staff have been so rude

Zoe Harris

2024-11-06

Google

This is a nice shop and its well stocked but the staff really need some customer service training. The woman who served me today was far more interested in continuing her conversation with her colleagues than serving me. She never looked at me or engaged with me and at the end just put the receipt on the counter. It doesn't encourage me to go back.

Linda Betts

2024-08-17

Google

Really baffled by the actions of a male staff member in the Barnsley store. When paying for my items the prompt to donate to Marie Curie (charity) came up on the card machine. The cashier pressed the 'no' button to decline the opportunity for me to donate before allowing me to pay for my items. How on earth do you expect to raise money for charity if you prevent the customers from doing so?? Particularly angry as my Dad was cared for by Marie Curie nurses. They deserve every penny for the work that they do and I would have happily donated given the opportunity.
I've given 3 stars as the shop is usually tidy and well stocked. Please give your staff better training though!

Sue Robinson

2024-04-10

Google

A lot of interesting things to see and buy.