Queen Bee Nails
At 0.1 km
BritSalons — Directory of Beauty Salons & Nail Bars
BritSalons — Directory of Beauty Salons & Nail Bars
Lux Nails 08 is a business recognized in Wellingborough, dedicated to providing solutions in Nail salon and related services. Based at 8 Park Rd, Lux Nails 08 offers easy access for those interested in related services. Users have rated this business at 4.9 stars. Those interested can reach out to Lux Nails 08 for availability.
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Its taken me a while to review this place as I couldn't compare to any other experience - having visited anther nail bar recently, now I can!
I visited Lux toward the end of last summer. I don't get my nails done often but a lady at work recommended this place for some pretty holiday nails.
I had called previously to book an appointment, the lady told me it was all fine yet took no details from me which I thought was odd. When I arrived for my appointment, there was no appointment & I had to wait in line on a busy Saturday morning.
When it was my turn, I sat with my male nail tech & I explained I was a novice to this. I asked for some recommendations or suggestions to which he just asked me to tell him what I wanted.
All seemed ok until he took an electric file to my natural nails, this alarmed me but I couldn't see the impact until I removed the acrylic a month later. To my horror he had drilled deep grooves into my cuticles leaving them very tender & damaged, it took months for that damage to grow out.
I would not recomend this place to anyone unless you want to risk permanent damage to your natural nails.
Hi Joanna,
We’re sorry to hear that your experience did not meet your expectations. At LuxNail 08, we always strive to provide professional service and a comfortable experience for every client.
We take all feedback seriously, especially concerns regarding nail care and customer service. We would appreciate the opportunity to speak with you directly to better understand your experience and address your concerns properly.
Please feel free to contact our salon directly so we can discuss this further.
Thank you for your feedback.
LuxNail 08
I had a lovely experience, offered refreshments, staff were so friendly and these were so reasonable as well as being very efficient too. I will definitely be back again.
Thank you so much for your lovely review! 🤍 We’re so happy to hear you enjoyed your experience with us and appreciated our friendly staff, refreshments, and service. Your kind words truly mean a lot to our team. We can’t wait to welcome you back again soon at Lux Nails 08 ✨
Love my nails
First time customer
Great customer service also
Thank you for your lovely review! We’re so happy you love your nails and enjoyed our customer service. Hope to see you again soon! ✨
Amazingggg nails & an even better service!! Can’t wait to take these on holiday :))
Thank you so much! We’re glad you love your nails and enjoyed the service. Have an amazing holiday! ☀️✨
Best nail shop in town
Thank you so much, Heidi, for your kind words and 5-star review! We’re thrilled to hear you think we’re the best nail shop in town. It was a pleasure serving you, and we truly appreciate your support. We look forward to seeing you again soon at Lux Nails 08! 💅✨
Fantastic customer service!! Amazing nails aswell definitely will be coming again :)
✨Hi Lily! 5-star review we're thrilled you loved our nails and customer service! It makes our day to know you'll be coming back, and we can't wait to see you again soon!🎄
Came here for the first time today as I was around visiting. I asked for a jel French tip for my toes. Staff were absolutely amazing and made my experience so much better and comforting. Would really reccomend!! Thank you all 🤍
Thank you so much for your lovely review! We’re so happy you enjoyed your first visit and loved your gel French tip toes. Hope to see you again soon! 🤍✨
I came in at 18:30 and they said they would do my acrylic nails even tho they were gonna close at 19:00 they were lovely people and stayed open longer then there closing time to do my nails which are amazing, so much time and effort put into my nails , they also offer a drink every time I go in there and always check throughout getting the nails done to see if they are okay
Thank you xx
Thank you so much for your lovely review! 💕
We really appreciate you coming in, even close to closing time—it was our pleasure to stay and make sure your nails turned out perfect.
We’re so happy you love them and look forward to seeing you again soon! 💅✨
I asked this guy to redo one nail cuz it wasn’t matching he got mad and became mean he said no its the same i had to ask him again if it matches and he did it again but he was so aggressive this is not a professional work it feels like I got my nails done by a child, it looks horrible
Dear Ika Majid,
We are truly sorry to hear about your unpleasant experience and we sincerely apologize for the poor service and attitude you received. This is absolutely not the standard of work and professionalism that we aim to provide to all our customers, and we take your feedback very seriously.
We understand how frustrating it is when the result does not meet your expectations and when you are treated unprofessionally. We would love the chance to make this right for you.
Please contact us directly so we can arrange to redo your nails properly for free, or discuss a suitable solution that makes you satisfied.
We have already addressed this matter with our team and will make sure to provide better training and supervision to ensure such incidents do not happen again in the future.
Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better.
Best regards,
Luxnail 08
Lovely service from everyone. But mani/pedis are not done properly
Thank you for your kind words about our team's service. We are, however, very sorry to hear that your manicure and pedicure did not meet your expectations. Quality is our top priority, and we would love the chance to make this right.
Please contact us directly or drop by the salon so we can address the issue for you. We hope to see you again soon! ❤️❤️
I had such an amazing experience at this salon today! I originally went in thinking I’d just need infills from a set I had done elsewhere 3 weeks ago, but the staff immediately noticed that the previous acrylic was poor quality - thick, heavy, and already flaking. They took the time to properly remove everything and started fresh with a brand new set.
The difference is unbelievable. My new nails are so much lighter, thinner, and look incredibly natural -exactly what I was hoping for.
What really stood out to me was the level of care and attention to detail. The staff were so friendly and attentive from start to finish, offering food and drinks throughout and checking in regularly to make sure I was comfortable. There was no waiting at all, even on a Saturday, which was impressive in itself.
They weren’t rushed at all - everything was done properly and carefully. From tidying cuticles, making sure all the powder was cleaned off (even from my watch and phone!), to ensuring every nail was perfectly matched in length… it’s honestly the best attention to detail I’ve ever experienced at a nail salon.
I genuinely can’t fault a single thing. I’ll definitely be coming back and would highly recommend to anyone!
Hi Becca, thank you so much for such a wonderful and detailed review! We are thrilled to hear that you loved your new set and noticed the difference in quality. It was a pleasure taking care of you and making sure every detail, from the cuticles to your phone screen, was perfect. Your kind words about our staff and service mean the world to us. We can't wait to see you again for your next infills! ❤️
excellent service
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