Mai Nails

Rawan alrawi

2025-08-28

Google

not happy when I went in last time, a british lady always does my nails and shes amazing at doing my gel nails and shes very nice but this time she was unavailable so mai did my nails for me. she kept jumping from me to another client when i came in first!

the painting was rushed, my dead skin did not get removed and didn’t put any oil at the end and there was gel nail polish all over my fingers from the back.

the lady next to my was having her nails done and they were so perfect and the guy took a long time to do them and payed attention to the client unlike what i got.

and to top it off when i sent a message on instagram telling them about my experience linking a video the message was seen and never replied to :)

i wouldnt really recommend the salon unless ur getting ur nails done by that british lady other than that i wouldn’t recommend

thank you

Freyja Davies

2025-08-07

Google

I am not happy with this place as my nails had grown out before i even had them for a week. 3 of my nails have snapped off from absolutely nothing, i did not mess with them nor did i wack them they just simply fell off. most my nails are wonky or not shaped right and are defiantly not worth the £38 i spent on them.

Alex

2024-11-30

Google

I’m writing this review on behalf of my wife, who is far too nice. Unfortunately, her experience at Mai Nails was nothing short of appalling.

The visit began with a shocking display of casual racism: the technician remarked that my wife, who is of Asian heritage, “smelled like curry.” My wife, attempting to remain polite and not address this, asked for builder’s gel. She was ignored—not once, but twice. When she repeated her request, the technician abruptly swapped with someone else. (Probably because of her Asianness)

The second technician was no better. As they reached for a nail polish colour, my wife repeated her request for builder’s gel. This time, she was met with condescension. The technician snapped, “I can’t read your mind; you have to tell me what you want,” as if my wife hadn’t already made herself perfectly clear.

To make matters worse, the technician proceeded to cut my wife’s finger and didn’t bother to apologise.

When she finally left, my wife discovered her nails were uneven, poorly shaped, and inconsistent between her hands. She is now searching for a new salon to fix this botched job.

If you’re looking to pay £30 for racist remarks, dismissive attitudes, and subpar service, then by all means, visit Mai Nails.

Holly Gilmore

2024-07-23

Google

Awful service, wouldn't do any designs that we asked for even some they had pictures of on their page. The man in the shop was extremely rude to my partner and made us feel uncomfortable the whole time. Really not happy with how the nails turned out either not at all what we wanted. Avoid.

Hannah

2024-07-12

Google

Been going to Mai every 2-3 weeks for 6 years. I recently received a strange and not very nice text message from Mai advising me to go elsewhere from now on as it’s too much stress for her to do my nails this summer as I only book in with Mai doing my nails (which has always been the case) I was gobsmacked as she also thanked me for my long time support. I do find since moving shop she books in far too many clients and gets behind resulting in clients walking out. It all seems to be about making money these days and no customer service at all.

Shweta Dawar

2024-07-05

Google

Def don't go there, you book an appt and they are 30 - 45 mins late no apologies whatsoever. Let you down and Mai the owner and husband extremely rude. Pls save yourself time and respect.

Colette Fairbrother

2024-03-24

Google

Great care taken over nails , this means they last weeks and the reason I came back ! Great price too ! Thanks

Julie Robertson

2023-12-21

Google

Great team always have a great gel polish with Mai. Been going here since 2018 when they were on the High Street. Peng, Kate and Bo all give 5 star service too. Always go above and beyond to make my nails look great. Wouldn't go anywhere else.

Jacki Henderson

2023-12-19

Google

Won't be going back! Booked in advance for 3 of us, waited 45 minutes then when another woman walked in and got her nails done before ours (we did challenge) we left!

Sinthu Naguleswaran

2023-12-13

Google

Lovely salon with friendly staff. Recently moved into the area and needed a new salon. Got a spa pedicure and Mai did an amazing job. Very reasonably priced as well. Will be returning :)

Ash

2023-11-18

Google

Waited for 20 min and the nail tech didn’t bother to show and up and apparantely wasn’t even answering phone. The stench inside was unbearable too. I arranged for childcare to attend the appointment to nails done for an event and it was a complete waste of time. So disappointed - Avoid

Mandi Racine

2023-09-07

Google

First time at Mai Nails today and my French extensions are amazing, I’m so happy with them. Peng is brilliant, definitely coming back!