Prismatique Nails
At 0.19 km
BritSalons — Directory of Beauty Salons & Nail Bars
BritSalons — Directory of Beauty Salons & Nail Bars
5 Stars Nails & Beauty is a company located in Lessness Heath, dedicated to meeting the demand for Nail salon and related services. Its premises are situated at 18 Nuxley Rd, covering the area. The community have rated this business at 4.6 stars. To learn more, we suggest you contact 5 Stars Nails & Beauty.
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Very welcoming customer service! Would definitely recommend:)
Amazing service and very friendly, will definitely be coming back and highly recommend to others!!
This was my first trip to have my.nsilz done and.I am really happy with the result and service.
I definitely give 5 Star Nails 5 Stars.
I have had Chrome put in my nails & I am so happy with them. They are the loveliest nails I have ever had and I will now return for infills.
Thank you 5 Star. Service was amazing and everyone was really friendly. Very happy Client.
Finally a nail shop you can rely on keeping to your actual nail appointment. So friendly and professional I had lovely milky white nails and was really happy with the service.
Also had a deluxe pedicure, the massage chair was a dream with even the perfect cup of tea in a china cup! Lovely experience from start to finish
Thank you all
Great service and lovely nail art thank you!
Nails are perfect the staff are friendly. And made you feel welcome would highly recommend
Very friendly , brilliant service and attention to detail would reccomend
lovely nail shop, love my nails and toes every time & the girls are lovely. returning customer!
I’ve been a customer of 5 Star Nails for 6 years now, they are by far the best and all are lovely, special shout out to Heather, Hayley and Lucy who really are patient with me even when I’ve broken a nail! I cannot recommend 5 Star Nail and Beaty enough, I won’t go anywhere else! Thanks all of you!
I had an overall okay experience here, but I did stop coming for a few months due to repeated breakage. I found that my nails kept breaking when using BIAB, especially as I prefer longer nails. After doing my own research, I’ve learned that BIAB doesn’t always hold as well as other gel systems on longer lengths, so it would be really helpful if there was more guidance or alternative recommendations offered to repeat clients experiencing this.
I also found that if you don’t speak up, the service can feel a bit rushed at times. I completely understand that it gets busy, but this did occasionally lead to small cuts during appointments, which could be avoided with a bit more care. However, the staff are quite friendly.
My main concern, though, is around hygiene. The nail files were not fresh or properly sanitised, and up to 4 nail files were used on me that were worn down and blunt. Reusing files across clients can pose a risk of infections like fungus, so improving this would really help put customers at ease.
I’m sharing this as constructive feedback because I’d genuinely like to keep coming here. It’s a convenient local spot, and with a bit more consistency around hygiene and guidance on treatments, it would feel much more reassuring as a regular client.
Thank you for your feedback ❤️
We’re glad you are visit us and truly appreciated your comment.
We’ll keep improving to give better experience next time.
Hope to see you again soon
Had a terrible experience - if I could give ZERO stars I would. Usually come and am serviced by a lovely girl but this time my appointment was with a man who made my experience so unsavoury that I left mid appointment. Due to health problems my nails have been affected and he made me feel very insecure and kept pointing out things about my nails which are not in my control after I said it was okay and he should do what he can he kept on and on. I felt very uncomfortable and embarrassed and no body took the time to try to rectify how I’d been made to feel. Somehow I still ended up paying money towards what had been done (not much!) in the service. Not all clients will have a perfect nails to work with- but they should not be made to feel as though it’s their fault and embarrassed in front of others! This should be taught to all staff!
Dear Nicola
Thank you for your feedback and we are truly sorry to hear that you felt uncomfortable during your visit.
We would like to clarify that our technician had no intention of making you upset or feeling insecure . The conversation is about professional advice to help achieve the best possible results . However, we understand this may not have been communicated sensitively and we would love to apologise to you . We appreciate you bringing this to our attention and hope to have the opportunity to provide you with better experience next time
Hayley
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