Gemini Beauty
At 1.11 km
BritSalons — Directory of Beauty Salons & Nail Bars
BritSalons — Directory of Beauty Salons & Nail Bars
In the business directory of Ditton, stands out Mirror Mirror, a business focused on Nail salon. Located at 3, Woodlands Parade, Woodlands Rd, Mirror Mirror is accessible for those interested in Beauty Salon. If you seek quality, Mirror Mirror maintains a clear commitment to excellence in Nail salon. For more information, it is recommended to contact Mirror Mirror.
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Most soothing facial I’ve ever experienced. Emma wholly transformed the look, feel and flexibility of my ageing skin. And she gave me lots of tips to help me keeping my skin feeling and looking great.
Thank you so much for fantastic and valued feedback. It was our pleasure to pamper you both and we are so pleased you enjoyed it so much. Emma x
Emma has done my eyelashes for over 2 years now! She is amazing at what she does. I highly recommend Mirror Mirror, it’s a really friendly salon.
Thank you Ruby for your fab feedback we love having you at the salon :-)
Amanda was amazing! My pedicure was lovely and the smell of the chocolate orange exfoliated was divine! I’m coming back again!
Thank you for your lovely feedback, we hope to see you again soon xx
I recently visited this salon for a "Deluxe" pedicure, but unfortunately, the experience was far from deluxe. One of the most frustrating aspects was the hidden extra charge for a nail file. This fee was not mentioned anywhere on the website, and I only found out about it when I questioned why my bill was higher than expected. The staff explained that the charge was for a nail file, which they would "keep for my next visit." However, when I made it clear that I would not be returning, I requested to take the nail file with me—after all, if I’m paying for it, it should be mine. Strangely, this was refused, yet I was still required to pay for it. This practice is simply false advertising!
Beyond the unexpected charges, the overall service was disappointing. The so-called "Deluxe" pedicure did not live up to its name. The seating was uncomfortable and not properly equipped for a pedicure, as there was no built-in foot spa—just a bucket of water brought over instead. Hygiene and attention to detail were also lacking, with the same small towel used throughout the service.
For nearly £50, I expected a far more professional and relaxing experience. Unfortunately, this fell well below the standard of any pedicure I’ve had elsewhere. It’s disappointing to see hidden fees and subpar service being passed off as a premium experience. I definitely won’t be returning and would not recommend this salon to others.
Edit in response to Emma:
Thank you for taking the time to respond. I want to reiterate that at the till, in front of other staff members, I clearly stated multiple times that I would not be returning. Given that I was being charged for the nail file, it made no sense for the salon to keep it. Yet, I was repeatedly ignored and rudely told, that cannot take it and that “we will keep it safe,” without any acknowledgment of my concerns.
Regarding the service itself, yes—only one small towel was used throughout. Additionally, while the chair may have a massage function, it is not properly elevated for a pedicure. This resulted in my leg being stretched uncomfortably above hip level for the entire service, which was especially difficult given that I am nine months pregnant. The technician was fully aware of this and could visibly see my discomfort, I even made comments to how uncomfortable I was, yet no adjustments were offered.
Furthermore, I pointed out during the pedicure that I can see there is no base coat was applied to my toenails as the bottle was empty. The technician was scraping the bottom of an empty nail polish pot. When I pointed this out, she dismissed my concern with an excuse saying these gels are just like that.
At the till, when I questioned the hidden fee, the response I received was dismissive and unapologetic. By that point, I did not have the energy—especially at nine months pregnant—to argue further about all the other issues I had experienced. I simply paid and left, despite the fact that my dissatisfaction was clear. Instead of acknowledging my concerns, the only response I got was a repeated demand for the £47 payment.
I left feeling frustrated and genuinely upset. I had been looking forward to starting my maternity leave with a bit of self-care, only to walk away feeling like I had completely wasted my money.
Thank you, for your feedback. We take all comments whether positive or negative on aboard however as this is the first I have heard about your dissatisfaction from your treatment I feel there were other avenues you could of communicated so I could best respond to them in the first instance especially as there are a few inaccuracies in your review. The £45 pedicure is stated on our online booking system that files are charged at £2 this is something we had to do post Covid and decided to keep as it work best for hygiene reasons. However it is your right to keep this if you asked for it so I apologise if the therapist didn’t let you. You are welcome to come in at anytime to collect this.
Our ‘foot bowl’ is a professional use only Beverly Hills foot spa with numerous vibrations settings not just a bowl, maybe you were referring to the disposable insert? (Again required for hygiene purposes) I am sorry you were unable to find one of the 5 + massage functions on our adjustable chair comfortable we always get such positive feedback on how much a client loved the chair but I appreciate it might not be for everyone. 2 towels should of used if not this was an oversight on our part I agree. We are only human. I was available when you were in so would have been happy to of addressed any of your concerns during the service or afterwards. I would have happy explained our £2 charge properly and also helped you find a comfortable setting on the chair or brought you extra cushions. We aim to try to please everyone but are unable to do so if we are unware.
Kind regards
Emma
Was very friendly and helpful booking in my finace to get her eyebrows done prior our wedding
Thank you for the feedback Garry. We are very pleased to hear your wife was happy :)
Always very nice to visit for my pedicure or nail treatments. Very friendly staff, I always feel welcome and a lovely new premises too, thank you 😊 highly recommend
Friendly staff
Got my nails done and they were both so lovely and kind. Definitely recommend! This is the best salon around here. 😊
Thank you so much Melody for taking the time to leave us a lovely review, we really appreciate it. It was lovely to meet you & we hope to see you again soon :-) x
Really friendly service and a speedy brow wax!
Thank you very much 💜
Love this place and the girls are so nice and make me feel good
Thank you Mandy, we love having you :-)
Best salon around
💜💜💜
If you need to have a waxing treatment Millie is incredible!! I've never been made to feel more comfortable during a waxing, and it was so much less painful than I was expecting! She's amazing!
Thank you so much for your lovely feedback. Our priority is to always make our clients feel as comfortable & welcome as we can. We hope to see you again very soon :-)
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