JB Nail Spa
At 0.21 km
BritSalons — Directory of Beauty Salons & Nail Bars
BritSalons — Directory of Beauty Salons & Nail Bars
Perfect Nail Studio is a company located in Waterlooville, dedicated to providing solutions in Nail salon and related services. The location of Perfect Nail Studio at 238 London Rd positions it as a key hub for the industry. For a reliable service, Perfect Nail Studio maintains a firm commitment to excellence in Nail salon. Those interested can reach out to Perfect Nail Studio for availability.
Check our prices section before hiring. Find out how much you should pay y what the service includes in your area.
Comparing options? Discover our updated ranking with the Top 3 best Nail salon in Waterlooville .
There’s no explanation needed, the nails I asked for and the nails I got….. the woman had no idea how to apply biab and respectfully there was no way of fixing these….. I came in with long nails and I’m left with broken nails!! I was honestly so in shock at the STATE of my nails I paid and left just wanting to get out of there! Asked for an appointment at 4.30 they said they can’t do that time come for 4 but they diddnt start doing my nails until 4.30 anyway??
Worst set of nails I’ve ever had done. Left with my hands covered in gel, a messy job of vanish, it doesn’t even go to the base of my nail on some nails. The dots are so uneven/misshaped, one is smudged and even have dirt in them as the person who was doing my nails picked the polish up off the table with the tool!!!!! Top coat missing in places? I will never be going back. (What I asked for vs what I got)
Thank you for taking the time to share your feedback regarding your recent experience with our gel polish service. We genuinely appreciate your input as it helps us improve.
I want to sincerely apologize for the inconvenience you faced. Unfortunately, one of our key staff members is currently away due to the passing of her mother. In her absence, we had a temporary team member assisting, which may have affected the quality of service you received. We understand that nail care is delicate and requires attention to detail, and we regret that we fell short during your visit.
Please know that your satisfaction is our top priority. We would love the opportunity to rectify the situation and ensure you are happy with the results. Don’t hesitate to reach out to us so we can address your concerns promptly.
Thank you once again for bringing this to our attention. Your feedback is invaluable to us, and we hope to make things right.
Warm regards,
she ripped my nail off cut my skin made me bleed and nail polish all over my nail didn’t clean it off nails don’t look
I walked into perfect Nails studio this morning in hope of someone being able to fit me in. And they did after a short wait. All the staff were very lovely, friendly and welcoming. I will definitely be returning.
Terrible experience. Whole appointment felt rushed and the finished result was messy with gel left around my nails. The worst thing of all was they cut my nails too close to the nail bed with the electric file and made me bleed on two nails. They didn’t even tell me. This is particularly worrying as the equipment they used looked dirty and I doubt it gets cleaned often. I will not be returning and I urge you to go elsewhere to get nails done. Not worth the risk.
Always a warm atmosphere, good food and a social gathering every two week's is acceptable to the lovely staff.
Recommend by a friend and will definitely be going back again, I was so impressed with the staff and the overall cleanliness ,couldn’t fault it and would highly recommend them
5* service as always.
Pedicure and Manicure done by Kenny which I’m always super happy with and always feel so relaxed after. Staff always so kind and friendly and always offering drinks.
I always leave happy.
Thankyou!
Been here today and I won't be returning. Haven't done a very good job on the nails, white tips aren't straight and left quite a mess around the edges. Also, was made to feel like i was very weird for not wanting long nails! Not the best service to keep laughing at the customer for their choices...
Really pleased with my nails, professional service. Checked I was happy at each step.
Amazing set of acrylics. Been going here for over a year now and I've never once had a nail break or come off! Friendly staff and atmosphere. Won't go anywhere else
Thanks for your positive feedback
It is lovely to see you happy with us.
Its a huge encouragement for us to do our job xx
Had a full set acrylics done today and super disappointed, they were super chunky and the tip was wonky hearts were completely different wrong shape the list can go on , not the mention how rude one off the staff was when I asked to change it was like it was a inconvenience so in the end I just left it paid the 40 pounds and left. After this I went to a new salon to have them I have the before and after pictures the difference is mesmerising , HOW they can charge £40 for this set off nail I don’t know. Will definitely not be going back.
Dear Lucie,
We are sorry to hear about your negative experience and appreciate your feedback. Customer satisfaction is our top priority, and we take your concerns seriously.
As we recall the situation on camera;
Firstly, we understand that you weren't happy at the start with our price as you might be aware that we have a very high overhead to pay for, especially after COVID-19 everything has gone up dramatically but we have tried very hard to keep the price down without putting it up because we do understand everyone is in financial difficulty since Covid-19 but unfortunately we can't lower it down because that will kill our small business.
Secondly, I can see that throughout the process the nail tech has asked if you're happy for her to proceed to the next step.
Please do accept our deep apology if there was pressure or misunderstanding between you and our nail tech.
You can always tell us how you want it to be and we will be happy to rectify it until you’re satisfied.
For us, Your satisfaction is always our top priority it's not just about money, yes money is what keeps the business running but seeing our customers unhappy is definitely not what we would like to see.
Again thank you for taking the time to tell us what you think, we’ll take it seriously and make sure we will try our best to prevent it in the future.
Please feel free to email me at [email protected] or 02392261100for further discussion.
Perfect nail studio
At 0.21 km
At 0.34 km
At 0.4 km
At 0.68 km
At 1.3 km
At 1.91 km
At 2.28 km
At 2.42 km
At 2.52 km