Eden Nails & Beauty

Anyta Davidescu

2026-05-21

Google

Not sure where to start, so I walk in and get dismissed as I don’t have appointments despite everyone else in the queue not having one. You then get made to pay first? Which is bonkers to me; I’ve been in a lot of nail shops but never had to pay first?!
The man there (I presume the owner) talks to staff sooo horribly. Not just him but his wife too.
My nail lady who I won’t name looked sooo uncomfortable with the way he was talking to her and then another staff member going around taking all the nail technicians names for money purposes & finding out how much everyone’s nails was. You just do not do that stuff in front of customers!!
The nail polishes and gels are clearly cheap so let’s see how long mine lasts.
However the lady who did my nails was sooo lovely and attentive!! Good luck to her!

**updated*** as expected got my nails done Monday and my nail chipped on Thursday. Not great. Now I’ll have to go elsewhere to pay extra to get them fixed

A B

2026-05-19

Google

I had SNS nails for the first time today at Eden. The staff were really friendly and I love how my nails were done! Would definitely recommend for a professional friendly nails appointment!

Chloe James

2026-05-18

Google

I got acrylic nails and gel toes done here for the first time last week. Since I have had them on they have been causing me issues. The acrylics are already coming off and I do take care of my nails so I’m confused as to why this is happening. The lady that done my nails was constantly asking me if the shape is okay but when I politely told her they were wonky, she then made it worse. One of my toe nails has completely come off as well as another one breaking. This has also never happened before.I was waiting 3 and a half hours to get these done and I couldn’t be more disappointed. I will not be coming back here.

Rhia Law

2026-05-04

Google

Please take my review with a pinch of salt. My appointment was on a bank holiday Monday when the shop was incredibly busy. That being said, I had booked the appointment online for 1.30pm but wasn't seen by a nail tech till 1.50pm. During my appointment I had three different nail techs work on my nails, all were lovely but I very much felt that I was on a conveyer belt. I had mentioned a few concerns that the nail tech was able to fix no problem but I didn't have to mention my concerns to all three members of staff. Whilst my appointment was being done, customers were being told about the current wait time for an appointment but payment was still expected up front despite the appointment being 90 minutes away. For something that is meant to be a relaxing experience, I didn't feel very relaxed and I'm aware that's due to customer volume.

layla michaels

2026-04-13

Google

i had a VERY bad experience here i came in and not only payed £50 to have basic french tips done , i was very unhappy with my THICK , CHUNKY and UTTERLY UGLY nails that i left with . After this i stated i was not happy with my nails and was told that since i had already payed he would NOT be doing my nails again as they were to ‘ perfection ‘ in his eyes although customers should always be right. Aswell as this i was told i could of had them redone however the man decided in the moment after wasting my time going back to the shop that he no longer wanted to re-do them for me and was very rude about this. The man who done my nails was a man in a blue jacket and wearing spectacles however i didn’t catch his name he looks rather young , so if you are planning on getting your nails done here i would strongly recommend rethinking this decision or request another person to do your nails .

king regards , layla wish you all well

Ona Fadayomi

2026-03-30

Google

Wonderful experience, skilled, professional and delivers every time with best outcome, beautiful nails, well shaped, designs are spot on,staff are very friendly too , keeps checking to see you are happy with your nails. Thank you for an excellent service had two lovely ladies attend to me at the same time, made process much quicker xxx

Emily Livermore

2026-03-25

Google

Just had my nails done in here as its my normal place. Never coming back as i have left with cuts on 3 of my still bleeding fingers from how aggressive my nail tech was. The man (with glasses)
was constantly telling me to relax and was pulling my hands around. He also kept rolling his eyes while doing my nails.

Celia Simson

2026-03-22

Google

This is one of the worst, rudest nail salons I have been to in the last 15 years.

They consistently do a poor-quality job. Two weeks in a row, I’ve had to return to have the same issue fixed, and both times the staff have been incredibly rude. Mary seems very focused on taking payment and is quick to do so; if you show even a second of hesitation while she pressures you to pay, she will simply walk off and not return.

Today, I was completely ignored and given no information about how long my appointment would take, despite having booked in advance and paid a deposit. They take walk-in customers even when they know your appointment time is approaching and then expect you to wait.

The whole place is a joke and not worth the hassle.

Any response to this review will likely be insincere.

Katherine Cass

2026-03-04

Google

Just had my favourite nails to date , thank you Mary

Reanna Hart

2026-02-11

Google

I have been coming to this nail salon for about 7 months now and each time felt that they are so rude which i thought was maybe because i always walked in rather then pre booked an appointment online so today i pre booked hoping for no rudeness wow how wrong was i from the second i walked in was greeted but a rude gentleman then sat down and was seen by another rude gentleman who really didn't seem to want to be there, kept using his phone throughout and kept pulling my arms over his side of the table so he could sit back i was pretty much leaning right over the table rather then sitting up straight which was very uncomfortable, made my thumb bleed and continuously huffed throughout my appointment which made me feel like an inconvenience

Can honestly say i will not be returning

Yaz London

2026-01-23

Google

Extremely Rude!!! Avoid at all costs. The manager “Mary” is extremely rude, despite being a regular customer. Same attitude to every single person that walks through the door

samantha brival

2026-01-05

Google

DO NOT GO THERE … I went to this nail salon for a removal and the young lady was very aggressive when she was removing my nails and It cased me onycholysis as you can see on the picture. She didn’t know what she was doing and I asked her if she was an apprentice and she confirmed they only checked what she was doing once…