Holly's Beauty
At 0.51 km
BritSalons — Directory of Beauty Salons & Nail Bars
BritSalons — Directory of Beauty Salons & Nail Bars
For residents of North Berwick, Michelle Denham Beauty and Skin Clinic represents a top choice in the field of Nail salon. The location of Michelle Denham Beauty and Skin Clinic at The Lighthouse, Industrial Estate, Unit 2 Heugh Rd positions it as a strategic spot for Facial spa. With a rating of 4.8 based on 27 reviews, Michelle Denham Beauty and Skin Clinic demonstrates customer satisfaction. Anyone in need of Nail salon can reach out to Michelle Denham Beauty and Skin Clinic for guidance.
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I was gifted a voucher to use at Michelle Denham Wellness Treatments, but after some confusion, I discovered that this is not the same business as Michelle Denham Studio & Spa. As a result, I ended up having to pay for my massage myself.
On three separate occasions, the staff tried to check the voucher code on their system, but it didn’t work. Each time they checked I was told ‘it’s fine or it’ll be fine we will work it out’ Despite me clearly stating that I intended to use the voucher, the treatment went ahead—and I was still asked to pay. I ultimately had to cover £70 out of my own pocket.
The communication since then has been extremely poor, and the level of customer service I’ve received has been far below what I’d expect
Thank you for your opinion regarding your recent experience with us. As explained to yourself this was a very unique set of events resulting in no physical voucher from yourself being presented. I would disagree with your interpretation of communication as I’m sure you can testify we had lengthy dialogue via messages and conversations late into Friday evening out with normal office hours but alas not the outcome you had hoped for. We are sorry expectations have not been met on this occasion. I trust however the massage received was satisfactory.
Lovely set up in North Berwick. Sian is very gentle and easy to talk to. Highly recommend!
Idalice was absolutely amazing. One of the best facial treatments I have had, also with a brilliant scalp and hand massage. I am going to be back a lot! Thank you
Outstanding hydrafacial with Caryn, I cannot recommend enough. It was so relaxing I fell fast asleep. My skin is glowing. Will definitely return.
Fantastic staff here. All super friendly and knowledgeable. I get my nails done here every 4 weeks without fail!
First time being here was amazing. I had a pedicure and massage can't wait to book for future treatments. Karen was just great.
Just had an amazing massage here. Feeling soo relaxed, would definitely recommend.
Having played sports all my life, I've had massages up and down the UK with leading sporting specialists. I was very impressed by Steven's technical and controlled approach. For £40 I felt like I was stealing money. Highly recommended.
I have recently had a manicure, pedicure and full body massage at the most pretty welcoming, warm and professional spa i have ever been too and will not look else where now! The place is just perfect and the setting makes the experience of any treatment even better, all the staff are very professional and can tell they have so much experience and offer great advise. I have never felt so relaxed in my life after my massage and i left forgetting my worries!! The hygiene and safety of not only me but the staff was great, i was well looked after. Highly recommend a visit.
Easy booking. Great service.
Steven gave me the best massage I have ever had. Very professional and relaxed. Thanks
Lovely relaxing spa with the best therapists. Highly recommend.
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