This business is permanently closed
The information shown below is historical and may no longer be up to date.
Diamond Nails Knutsford
Nail salon en Knutsford (Cheshire East)Business information
- Description
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For residents of Knutsford, Diamond Nails Knutsford serves as a top choice in the field of Nail salon. The address of Diamond Nails Knutsford at 29 Princess St makes it a key hub for the industry. If you seek quality, Diamond Nails Knutsford maintains a firm commitment to excellence in Nail salon. For more information, it is recommended to contact Diamond Nails Knutsford.
- Activities
- Nail salon
- Address
- Diamond Nails Knutsford, 29 Princess St, Cheshire, Knutsford WA16 6BW
- Website
- Not available
Before hiring, get informed
Check our prices section before hiring. Find out how much you should pay y what the service includes in your area.
Datos interesantes
Payments
- Cash only
Planning
- Appointments recommended
Location of Diamond Nails Knutsford
Reviews of Diamond Nails Knutsford
Comparing options? Discover our updated ranking with the Top 3 best Nail salon in Knutsford .
Google I booked an appointment 2 weeks ago for my nails to be done on the 12 th May as my son was getting married the following day . I left a phone number and e mail address so was very disappointed when I arrived to find the shop closed . I phoned and left a message but nobody responded. This is totally unacceptable and I would strongly recommend that no one uses this nail salon
Hello Sally Ann, so sorry we've tried to call you and left you a message to let you know the salon has closed down.
Google Skills are no very well for removed nails and services don't friendly.
Google I WAS a loyal customer of Diamond nails returning every 3 weeks, however after today’s experience I will not be returning.
Since the new owners have taken over the staff have changed. The lady was rude to me and very nasty when I asked if she could just touch up one of my nails as she had missed the paint off the side of my nail. I had infills and I was very polite in asking if she could just add a little bit of colour on one of my nails that she’d missed. She replied with “why didn’t you tell me before?! To which I replied I didn’t see it until you asked me to check my nails . She then proceeded to push and shove my hands in annoyance and twisting my wrist (it hurt)and said they will chip in no time. I replied politely again saying I was only asking for one nail to be done. At the end she told me to go wait at the desk so that her daughter could sort the bill for me. She didn’t want to do it for me. However after waiting both her and her daughter came over to me. I paid by card and she didn’t even acknowledge or look at me. A very rude woman with zero customer service skills. I understand we all have bad days but this was the third time she had spoken to me in a disrespectful manner on 3 different occasions and today was the final straw. I never complain but today really upset me to the point I could have cried. I will not be returning.
On a side note- none of the equipment is cleaned in between clients either. No barbicide in sight to soak the tools and no handwashing in between clients.
Google Autumn did an amazing job on my nails today. She took her time and made sure I was completely happy with them.
Google Very disappointing experience for a pedicure that wasn’t cheap. Very little interaction, felt rushed and then at the end, I was left with my feet wrapped and told he’d be back in 7 - 10 minutes. After 20 minutes, I gave up and tried to dry my feet off with the towels which were now wet and got up to leave. I was told ‘oh I’d forgotten’ you as he was mid way through a manicure with another client. My experience seems to chime with other recent reviews.
Google I don’t want to ruin peoples business but there is no way to contact you to explain the experienced I had today (I’ve looked at options for emailing ) my appointment was at 11… I waited patiently for 35 mins.. asked if they had forgotten me. Told the lady i was booked for was ‘finishing off’ another 30’mins I waited… no explanation.. no apology.. I got up and left asking for my deposit back… the lovely young gentleman stepped up. Said he’d ‘do it now’ The only reason I stayed was because I booked the appointment 3 weeks ago for a special event and no way I could find anyone last minute. Is was an awkward exchange.. again no apologies and felt sooooooo uncomfortable I could of cried! You guys need to step up ur game. I will never return
Google Really good, friendly atmosphere! Would recommend!
Google I have received the most beautiful nails!😍
the staff are extremely nice, welcoming and do an amazing job
I highly recommend this place for nails and will definitely be my favourite shop! Thanks so much diamond nails!!! Xxx
Thank you so much for your kind review
Google What a nasty experience!
I have visited Diamond Nails a number of times over the last 5 years and the service had been good. ( think it is under new management)
But, on Monday, 19th August I had the misfortune to be booked in for a full set of acrylics and pedicure with Ahn Tuan Nyugen were I was treated in such an aggressive manner. Soothing oils and creams, were slapped on and roughly massaged in and I was generally made to feel like a leper!
Minimum eye contact through out, dismissive disinterested, except when it came to the bill.
Clearly, I wasn't the "type" of client he was wanting to deal with.
I know its a strong word but, I actually felt abused!
The gentleman on reception was really kind and very apologetic but also clearly embarrassed.
Other customers seemed OK with their service.
Google Agree with recent reviews. Read recent reviews not older ones. My daughter had acrylics and awful. Left gel on her fingers and nicked her skin. Plus price is a rip off and they ask for a deposit. AVOID!!!
Google Exactly what I wanted, very efficient service and lots of options given. Booked online which was really easy. They only take cash but there is a free machine in the shop directly opposite. I got extensions, biab and 10 x nail art. This photo is from 4 days and a whole wedding after getting it done, and it's lasted perfectly, extremely happy!!
Thank you so much your kind review
Google My sister and mum have been regulars at diamond nails for a while, however recently staff members have not listened to what they have asked for and have handled them aggressively, and the quality has dropped. Both of them have paid someone else to do . Neither of them feel like they will go back.