Nails By Fab
At 0.41 km
BritSalons — Directory of Beauty Salons & Nail Bars
BritSalons — Directory of Beauty Salons & Nail Bars
Among the commercial offerings in Bournemouth, stands out The Nail Lab, a business specializing in Nail salon. This business is located at 166 Charminster Rd, serving the area. If you seek quality, The Nail Lab maintains a clear commitment to excellence in Nail salon. Those interested can reach out to The Nail Lab for availability.
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Had very bad experience with their service
Bleed on my cuticles after getting my nails done. Nail prep was so harsh.
Always file my skin instead of my nail hurts so bad when i get home, in my opinion the salon is unclean. When i had Anna she was on her phone texting whilst doing nails which is unprofessional. My nails come out nicely but i have had a few times where my nails have bled during the nail prep, and as said before my nails are very sore when i come home due to filing my skin instead of my nails. Also when its my turn to have my nails done after the previous client i notice that the tables and nail tools aren’t sanitised which is not only extremely unhygienic but will increase the risk of infection and in a previous review u said u throw away tools after one use but that is a lie im sorry ive seen it with my own eyes - im really not trying to come across as rude but these things can lead to serious infections
As for you reply, the tables aren’t because never once have i seen them be wiped down between each client 😂
Thank you for taking the time to leave your feedback. We are sorry to hear that your experience did not meet your expectations, as client comfort, hygiene, and professionalism are extremely important to us.
We would like to clarify a few points. All of our PEDICURES KITS are fully disposable and used once per client only. For PREPARATION , drill bits are separated after use and disinfected after according to salon hygiene standards. Disinfectant jars is always available at each station and trolley, and tables are wiped down between clients. While our table toppers may show signs of wear from regular use, Sorry if this not meet ur expectations.
Anna is a well-trained and experienced nail technician, particularly in nail preparation. During the appointment, no discomfort was raised or reported recently. Usually clients are always encouraged to let us know immediately if they feel any sensitivity so adjustments can be made straight away.
Regarding professionalism, Anna — like all of our team — may occasionally need to briefly answer or reply to client calls or messages related to bookings. This is part of ensuring smooth service for all clients and is done as discreetly as possible.
The takeaway cups mostly left around maybe it’s from our staffs haven’t been finished. We only try to hydrate as much as could. Sorry if it’s make u concerns.
We always looking to improve. If you had concerns during your visit, we would have appreciated the opportunity to address them at the time. You are welcome to contact us directly ur name and appointment details so we can properly review your visit and address any concerns. We take all feedback seriously and would be happy to discuss this with you.
Thank u so much xx
Great welcome, fab pedicure
Super efficient
Lovely friendly couple, shop is designed so you can see everything . Good value and talented staff
Absolutely incredible salon! Got biab done on the 30th of October, it is now the 9th of December and they’re still very much in tact! The retention is absolutely insane, i never thought nails could last this long before coming to this salon, especially as mine are usually damaged after 2 weeks. Stunning salon too everything’s been decorated gorgeously. Friendly and calming environment and decent pricing. I will definitely be getting my nails done here from now on. I highly recommend!
Absolutely amazing! The atmosphere was incredibly cosy, the Christmas decorations were great. So pleased with my nails, I wanted dark red glitter and that’s exactly what I got. Can’t stop looking at them, they’re so good! Also got a very thoughtful Christmas present just before I left. Thank you again, I will definitely be returning in the new year
I went there twice during my time in Bournemouth and was extremely satisfied both times. The two of them are very friendly and do excellent work.
Not very hygenic. Got a food infection after a pedicure here.
Dear Sam,
Thank you for reaching out and letting us know about your recent experience. We're truly sorry to hear that you're dealing with a foot infection — we understand how uncomfortable and concerning that must be.
At The Nail Lab,we take cleanliness and sanitation very seriously. We only use disposable pedicure kit which we through away every each client. All of our tools are thoroughly sterilized and our pedicure stations are cleaned and sterilised between each client in accordance with health and safety
guidelines.
While it’s difficult to determine the exact cause of the infection, we’d still like to learn more about your experience and do what we can to assist. If you're comfortable, could you please provide more details such as the date of your visit and the nature of the symptoms you're experiencing? This will help us conduct an internal review and ensure that everything is in line with our safety standards.
Your wellbeing is very important to us, and we hope you're able to find relief and healing soon. Please don’t hesitate to reach out if there’s anything we can do to support you during this time.
Wishing you a speedy recovery,
The Nail lab
Extremely happy with my nails. Anna is very knowledgeable about BIAB & acrylic nail extensions with such a huge range of colours. Both Anna & Steve are very attentive and do an amazing job.
Perfect nails everytime. Been going here for over 2 years now and would never go anywhere else. Anna and Steven are the best
Started having my nails done in Nail Lab 6 months ago and absolutely love going there .Steven and Anna are so friendly and excellent at their job. I have never had a problem with any of my nails chipping, and everyone always comments how good my nails look. I would recommend them to everyone, best nail salon I’ve been to.
100% would recommend. Really nice and professional. Wonderful customer service and beautiful nail art.
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