Aberdeen Beauty Clinic
At 0.1 km
BritSalons — Directory of Beauty Salons & Nail Bars
BritSalons — Directory of Beauty Salons & Nail Bars
Bangkok Palace Thai Massage, Nails and Beauty is a company recognized in West End, dedicated to meeting the demand for Nail salon and Massage parlor. Located at 18 Victoria St, Bangkok Palace Thai Massage, Nails and Beauty offers easy access for anyone looking for Massage parlor. Boasting a score of 4.2 from 36 reviews, Bangkok Palace Thai Massage, Nails and Beauty demonstrates customer satisfaction. To learn more, it is recommended to contact Bangkok Palace Thai Massage, Nails and Beauty.
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Great full body massage this morning that really helped my discomfort with a leg injury
Great Thai Massage, would recommend
Waste of time. Booked an appointment for my birthday in November was running late and the salon had already given my appointment to someone else. Today I called in to book an appointment was told there was one available at 1pm the line disconnected so I walked in to confirm in person as I was in the area. When I arrive the reception is unmanned and greeted by the nail tech who looks over her booking to say that the appointment has suddenly gone to someone else. No effort to try and reschedule me in for another date. Was a longstanding customer afraid I won’t be returning they do not value loyal customers here. Do not bother
We recall that on a previous occasion, you did not attend your appointment and did not notify us. As we had no confirmation that you would arrive, the appointment was given to another client.
Due to this prior no-show, we are We recall that on a previous occasion, you did not attend your appointment and did not notify us. As we had no confirmation that you would arrive, the appointment was given to another client.
Due to this prior no-show, we are unable to accept manual bookings and have requested that any future appointments be made online only, in line with our booking policy.
We understand this may be upsetting, and we apologize for any inconvenience caused. However, these policies are in place to be fair to our staff and other clients. There are many other nail salons available should you prefer to book elsewhere.
We respect every client’s right to leave a review. We are simply sharing the factual circumstances of this situation.
Recently went for a 90 minute full body massage. First visit here and will be the last visit.
After waiting a few minutes for my appointment to become due, I was greeted by the massage lady, whose initial comment was to welcome me by my name and then immediately asked "Would you like to pay now?". I thought, that's somewhat unusual and impolite asking someone to pay before they've even entered the massage room or had their massage. It was an off-putting start. That said, I paid in advance, as they had already reserved an appointment for me, although with hindsight I should've cancelled the appointment and walked away, because of the cheek of asking upfront for money.
The the stairs down to the massage room and the room itself had a lingering smell of musty body odour, which took a moment to get used to, evident of stale air and poor ventilation.
As for the massage, the massage itself was ok, nothing special, had better elsewhere previously. The lady was chatty and polite enough, despite the initial asking for money upfront.
At the end of the appointment, as I tend to do, I handed over an extra £5 as a thank you and tip, which was politely received.
Reflecting afterwards, I should've walked away when asked to pay at the start, certainly not stayed and then given a tip at the end.
In summary, poor customer service, stale atmosphere but ok massage.
Thank you for sharing your feedback. We’re sorry if being asked to pay at the start felt off-putting. Unfortunately, we’ve had situations in the past where customers left without paying, especially when the reception was unattended, so we now kindly request payment in advance.
We also appreciate your comments regarding the atmosphere and will take steps to improve ventilation for future guests.
Thank you again for your review.
Proper good massage, deep tissue one is really strong and professional. Anny is the best!
AVOID pls. Very terrible place!
I was here today at 2pm with my daughter as a father's day treat. The lady was so rude , stating I had no booking without checking. The massage was very sore, done angrily.
My daughter and I was shocked at this awkward attitude.
Dear Cuddles,
Thank you for taking the time to leave your feedback. I’m truly sorry to hear that your recent experience with us was disappointing, especially on what should have been a special day with your daughter.
I have carefully reviewed our schedule and CCTV footage. According to our records, you visited at 2:00 PM, and our staff greeted and escorted you to the room without delay. We did not find any evidence of the specific issue mentioned regarding a 30-minute massage with two staff members over the past week.
We strive to maintain high standards of service and professionalism, and while we understand that preferences vary—especially when it comes to massage pressure—we always encourage clients to speak up during the treatment if anything feels uncomfortable. We are here to help, not to cause discomfort.
Regarding your comment, I must admit the tone came across as very strong and hurtful. We are a small business, and while we are always open to constructive criticism, we do ask that it's shared respectfully. It’s never our intention to upset any guest, and we sincerely apologize if you felt mistreated.
Your feedback has been taken seriously, and we’ll continue working to ensure all guests receive the respectful and relaxing experience they deserve.
Kind regards,
Bangkok Palace
I highly recommend the nail services offered at Bangkok Palace (BIAB, extensions, gel and acrylic, regular manicures).
Eve is very professional and great at what she does! She’s incredibly attentive and accommodating and always does my nails are exactly how I’d like.
The salon itself is very cosy and homely, and the prices are very reasonable
An amazing massage session! A unique vibe, beautiful place with an excellent staff! Only 30’ was enough to have back pain gone, truly recommended. Thank you! 🙏
Booked in as last resort with back upper back and neck pain and wow! Feel amazing. Really friendly will definitely be back. Highly recommend
Very good experience. The massages are good. Eve the nail stylist is very efficient. The price is reasonable. Good value for money.
Have been going at least once a month since i moved back to aberdeen for massage/ back waxing very professional and relaxing massage thoroughly recommend
Really good massage, money well spent. Can be a bit brutal at times but it's great
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